Listening Has Its Benefits.

When people feel heard …they’ll do REMARKABLE things.

The leaders at Pixar needed a 10% cut in costs. They had ideas. But instead they listened and got ideas from their people. Their people got engaged and offered great ideas. Their very best idea…the idea that was most popular…it wouldn’t cut costs 10%. No, it would cut costs 40%.

When people feel heard…they’ll do REMARKABLE things.

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